Terms and Conditions of Sale
Please read this document carefully as it contains the terms and conditions that you agree to be bound by if you continue to use The emkcycles.co.uk Online Store. The below terms and conditions
apply to your use of this online store and to any purchases you make through the emkcycles online store.
This site is operated by emkcycles.co.uk from its registered office address at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
Purchasing Products from emkcycles.co.uk
Eligibility to order criteria:
You may only purchase products:
Available for sale and details of which appear on Online Store and for delivery to England, Wales, Scotland and Northern Ireland.
For personal use, either by yourself or by your intended recipient(s) of the products. We reserves the right to decline any order that it has reasonable cause to believe is for onward sale other than through distribution channels approved by us.
Details of the products available for purchase (including their price) are set out on emkcycles.co.uk. We takes all reasonable care to ensure that all details, descriptions and prices of products appearing on our online store are correct at the time when the relevant information is placed onto. Although every effort is made to keep the store as up to date as possible, the information appearing at a particular time may not always reflect the position exactly at the moment you place an order.
Once you have selected the products you wish to order, click on the “Checkout” button at the end of the checkout process.
Once you have clicked on the “Checkout” button, you have made a binding offer for the sale of goods. Your offer at this stage is still subject to our acceptance. In order that we may accept your offer, we obtain an authorization from PayPal for the amount detailed on the order summary page. If a PayPal not give an authorization, your order will not be processed further.
To complete order you must accept Terms & Conditions.
We will E-mail you to confirm your product order has been received.
We will E-mail you again to confirm that the products you have ordered are being shipped to you.
We may refuse or be unable to process your order if:
The product you ordered is discontinued or no longer available.
PayPal does not give authorization for the payment of the purchase price
You do not meet the eligibility to order criteria set out above.
Cancelling the Contract and Returns
1) Order Cancellation
You may change your mind and cancel your order within 30 days after the day you receive your goods. If you choose to cancel your order we will refund:
the full purchase price the delivery charges incurred in delivering the goods to you
Note: If you choose to cancel your order you will be expected to return the goods in your order to us in perfect condition. Please note we will NOT refund the return delivery charges (cost for returning goods to us) and if you fail to return goods to us.
2) Damaged Or Fault Products and Incorrect Orders
You may exchange your goods or obtain a full refund if the goods in your order are damaged or faulty upon receipt, or if the goods you have received are not the goods you originally ordered.
When returning damaged, faulty or incorrect orders we will refund:
Full Purchase Price
Delivery Charges (the cost for initial delivery to you)
Return Charges (the cost for returning goods to us) upon the production of a receipt. Alternatively we will arrange to collect your goods from you at our cost
When exchanging damaged, faulty or incorrect orders we will:
Dispatch replacement items to you free of charge
Refund return charges (the cost for returning goods to us) upon production of a receipt.
3) How To Return Your Goods
You may return goods by contacting us by email or fill online return form witch you can find here http://emkcycles.co.uk/index.php?route=account/return/insert
The following information will be required when returning your goods:
Confirmation Email containing your Transaction Reference Number
Delivery Documentation containing your Delivery Number
List and description of goods to be returned
Reason given for returning goods
If returning goods by post please also include:
Receipts showing any return charges if you are claiming a full refund for damaged, faulty or incorrectly delivered goods
If you are returning the goods by post to us please note:
It may take up to 7 days for your parcel to reach us
Returned items will be processed within two (2) working days of receipt
Reasonable care must be taken when packaging the parcel and returning it so that goods are not damaged in transit
You are advised to use a carrier that offers both tractability and insurance
4) Stay In Touch
We’d like to keep you up to date on all of our exiting new product launches, promotions, and other campaigns. To keep up to date simply click subscribe newsletter.
5) How To Contact Us.
Our contact details can be found on our contact us page.
We reserves the right to:
Modify or withdraw, temporarily or permanently, our online store with or without notice to you. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using emkcycles.co.uk online store.
If any part of the Conditions is declared unlawful or unenforceable, then that provision shall be deemed deleted from the Conditions and the remaining provisions of the Conditions shall remain in full force and effect. English law applies to these Conditions and any dispute relating to the Conditions shall be settled by the English courts. Right to access, correct and delete data and to object to data processing. Management of personal data. Information We Collect. How We Use Your Information.